Privacy Policy

This Privacy Policy applies to SpiRestro ("we", "us", "our"), operated by SpireHubs Technologies. It explains how we collect, use, disclose, and safeguard information when you use our restaurant management platform, including the partner portal, POS system, and this website. By using SpiRestro you agree to the practices described here.

Account information: When you register, we collect your name, business name, email address, phone number, and restaurant details.

Transaction data: Order amounts, payment method type, billing cycle, and subscription status. We do not store full card numbers — payments are handled by Razorpay.

Usage data: Pages visited, features used, session duration, device type, browser, and IP address.

Restaurant operational data: Menu items, table configurations, order history, staff accounts, and inventory — all data you voluntarily enter into the platform.

• Provide, operate, and improve the SpiRestro platform
• Process subscription payments and send billing receipts
• Send service notifications, feature updates, and support responses
• Detect and prevent fraud, abuse, and security threats
• Generate anonymised, aggregated analytics to improve our product
• Comply with applicable legal obligations

We do not sell your personal data. We share information only with:

• Razorpay — to process subscription and one-time payments securely
• Cloud infrastructure providers (e.g., AWS) — to host and store platform data
• Email and SMS providers — to send transactional communications
• Law enforcement or regulators — when required by applicable law

All third-party processors are contractually bound to protect your data in line with this policy.

We implement industry-standard safeguards including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security audits. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

We retain your account and operational data for the duration of your subscription and for up to 12 months after account closure, unless a longer period is required by law. You may request earlier deletion by contacting us.

• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your account and associated data
• Object to or restrict certain processing activities
• Data portability — receive your data in a machine-readable format

We use cookies and similar tracking technologies to operate the platform and understand usage patterns. See our Cookies Policy for full details and opt-out instructions.

We may update this policy periodically. When we do, we will revise the "Last updated" date and, for material changes, notify you by email or in-app message. Continued use of SpiRestro after changes constitutes acceptance.